Privacy

"I got an email from Satori Publishing with an attachment. Where are my puzzles?"

We email the puzzles as an archive. An archive is a special file that turns many large files into one, smaller file.

Your puzzles are packaged in that archive. You must decompress that archive to get your puzzles. It is easy to decompress an archive; you can do it in one or two mouse clicks. Here are the instructions.

When you ordered, you selected either the Macintosh OS 9 (and earlier) archive, which is a StuffIt (.sit or .sitx) archive; or you ordered the Windows/Mac OS X archive, which is a Zip (.zip) archive.

How to Decompress a Windows/Mac OS X .zip archive using Windows 7 or Windows XP

  1. Save the attachment from your email to your computer.
  2. Double click on the attachment. A window will open, and will show you two folders. The decompressed puzzles will be in the folder named after the sequence of puzzles you ordered (for example, the folder will be called "A002-A004" if you ordered puzzles A002 through A004).
  3. Open that folder, then drag the files anywhere you want.

How to Decompress a Windows/Mac OS X .zip archive using Max OS X

  1. Save the attachment from your email to your computer.
  2. Double click on the attachment. A window will open, containing the puzzles.